A key component of Sri Lanka’s long-term strategic and structural development lies in its ability to attract Foreign Direct Investment (FDI). Japan continues to be an important source of FDI to the country and attracting Japanese investments is important given that it also has implications on trade and tourism, among others. With the BOI being the main agency which facilitates investments into Sri Lanka, gaining a sense of the types of investment facilitation services Japanese investors seek in both pre- and post- approval stages and the extent to which these requirements are met by the current set of services offered would be critical in helping the BOI to offer better services to foreign investors. As such, this study was carried out to obtain investor perspectives on the type of services and information Japanese investors expect to receive from the BOI; the extent to which they received these services; investor perspectives on how services provided by the BOI can be improved; and to identify any existing barriers in implementing and developing services.
One-Stop-Shop Functions of the Board of Investment (BOI), 2015/2016